If you own a business, you must surely know how important it is to solve people’s problems with your product(s) and/or service(s). The amount of effort consumed to sell a product is equal to the amount of support required for the same.
DataSlexIndia provides Back Office Support Services. We take care of the logistics so that you can focus solely on your company.
Back Office Support Services we offer:-
All of our services are premium and high-quality as we know how important it is for you to take care of your customers. We spend our resources on the infrastructure and hence help you save up to 70% of the in-house cost for having a support office.
Order Processing
There are many E-commerce stores available online that sell many things. Not only those stores but any company that sells something requires a dedicated team to process the orders and pass it through the right channels. Having the proper process for processing customer orders allows your business to move swiftly.
We take care of handling the customer orders so that you don’t have to worry about the extra infrastructure costs, extra time to train new employees, and face the problem of service interruption. Since we have all that taken care of by our veteran team, we can help you save a lot of headache for sales and order processing.
Live Chat Support
If you are selling something online, it is crucial to have a support system. Having a live chat support system allows the visitor to talk to a live human being and get rid of any problems that they are facing. Also, if there is live chat support available, the number of conversions increase drastically since they no longer have to leave your website to solve their queries and place an order.
At DataSlex India, we have a team available in multiple countries that gives us the capability to have a 24×7 live chat support system for your company. Any time a customer pings your business for queries, there is a live chat support team ready to handle them for you.
Virtual Assistance
Every business has different teams dedicated to various tasks. There are teams for HR, Marketing, Sales, and Finance that take care of the company. On the other hand, some teams take care of the non-core business objectives such as Data Entry, Customer Support, and so on. Although selling a product is a company’s priority, giving customer assistance isn’t their core work.
It doesn’t matter if your company is small-size or medium-sized, outsourcing your tasks from time to time can save lots of time and money. Our trained and truly professional virtual assistance can take care of functions such as managing your schedule or even helping you contact the CEO of different organizations. Whatever you have in mind, our VA is here to take the load off your shoulders.
Email Support
The most effective way of communication on the Internet has been via Emails for a long time. Even to this day, companies respond to support queries via emails. Sometimes, users of your product/service have questions that cannot be immediately answered and require going to many departments before being answered.
Our Back Office Support Services also includes Email Support for our clients. Our responsive support team helps build trust and confidence in the customer because of the swift responses and the speed of query-solving.
Why Outsource Back Office Support Services to DataSlexIndia?
Where there is Back Office Support Services, there is DataSlexIndia. We have a whole fleet of trained technicians whose bread and butter are Back Office Support. The years of training and experience makes our services cost-efficient and excellent quality at the same time. We value your time, and there is no better way to save your time than to outsource your Back Office Support Services to DataSlexIndia.
Call us to know more about our back office services.
FREQUENTLY ASKED QUSTIONS
Yes, we do our best to serve your purposes especially when it can be possible through information technology. Please get in touch with our experts and let them know everything about your nature of work and they will provide you with the desired help.
We let you have full control over your back office like monitoring, delivery timeliness, and assigning tasks. You can also ask us to change the staff if you feel something is not right according to your needs.
We work with a zero defect delivery approach and all the data goes to you is checked by our quality analysts. There will be no probability of any mistake to occur in data conversions done by our experts.
We always maintain transparency and privacy on the data. We have strict policies to ensure you never experience competitive disadvantage due to data management.
We have more than 2000 workstations. We are capable of providing back office support to all sizes of businesses alike.
Our team is technically trained and possesses outstanding knowledge with excellent communication skills. Our professionals are very good at coordinating with your needs and front office staff. They will do their best to execute your plans effectively.
Professionals know how to do the job effectively and make sure to serve all your purposes. To avoid problems and further issues, let the professionals do your back office.
We have the expertise of working with all sizes of businesses and provide entrepreneurs with outstanding back office support.
We specialize in providing back office support and you can easily meet your business goals with our reliable services. Moreover, our staff possesses all the required skills and knowledge and is available to bring you the desired results at all times.
You can contact our customer support team, as we are available 24/7 to provide you back office support. You can connect with us at any time and clear your doubts in a fuss-free manner.